User Reviews

I had some issues with my document…

I had some issues with my document…. I had some issues with my document verification with Vern helped me with. They were extremely kind and patient and helped me extremely throughout this process.

Yeah just needed a hand updating bank…

Yeah just needed a hand updating bank…. Yeah just needed a hand updating bank stuff, Mohamed was on live chat sorted. It all within a few mins, fast on the ball no issues happy winnings

Mohamed was a huge help and made sure…

Mohamed was a huge help and made sure…. Mohamed was a huge help and made sure my documents were uploaded correctly. He was very patient and took the time to answer all my questions. Great customer service!

Erik was a fantastic help this evening

Erik was a fantastic help this evening! Very efficient and got my problem sorted in no time at all!! Great team member

Beautiful customer service

Beautiful customer service

Erik one of the team has helped me out…

Erik one of the team has helped me out…. Erik one of the team has helped me out to get my account back working again

I’m so happy about your service

I’m so happy about your service

Excellent would recommend to all

Excellent would recommend to all. Fair, fun & fabulous website. Mohamed was smart, knowledgeable and very helpful. Deserves a raise. Thank you :) 10/10

Erik very helpful and quick

Erik very helpful and quick Alison dicks ty

Mohammad was really helpful I…

Mohammad was really helpful I…. Mohammad was really helpful I appreciate him

Really helpful if you have any issues

Really helpful if you have any issues. Shout out to Erik who talked me through what to do next.

Excellent customer service

Excellent customer service . My experience was great because after suffering technical difficulties and contacting the live chat, they had staff on hand to guide me through my problems. Mohamed from customer support was EXCELLENT in helping me resolve my issues. Well done guys for providing amazing ...

Had to upload documents

Had to upload documents Ask for help from Joseph in customer care What a helpful adviser Checked everything Great site love that they have so many different slots

Withdrawal issue support

Withdrawal issue support. Had an issue with a closed loop stopping me from withdrawing but I only use the same method for depositing and withdrawing. Went to Live chat and put in my details and the issue. Once I got through to an agent called Erik he was polite and obviously read back through the de...

the.worst.s1te.ever.now.1ntroduced.a.loo…

the.worst.s1te.ever.now.1ntroduced.a.loo…. the.worst.s1te.ever.now.1ntroduced.a.loop.systen.and.1.cant.w1thdraw.any.w1nn1ngs.they.wont.even.call.to.tell.what.the.1ssue.1s.done.here.ALL.PEOPLE.DONT.PLAY HERE.

I opened a account and after two…

I opened a account and after two…. I opened a account and after two deposits won the grand of 2 k I withdrawn them and in between a hour was in and after that they block my account.. seems like it was the time the gambling to pay me and they didn’t .wanted to fully pay me changed websites and all wo...

The biggest scamming site in the the…

The biggest scamming site in the the…. The biggest scamming site in the UK.rigged games all over the site.games glitches and catching errors without reason 200£ spended no bonus round on any of 10 different slots.They will flag this review and trustpilot will remove it but I will put that review eve...

Spoke to a agent called Eric was really…

Spoke to a agent called Eric was really…. Spoke to a agent called Eric was really helpful and fast with responding

Unresolved complaint

rejected due to the player's decision to play the funds, limiting further assistance.

Resolved complaint

resolved when the player successfully received her funds through MuchBetter after several months of attempts.

Unresolved complaint

rejected due to the lack of communication from the player, which had prevented further investigation.

Resolved complaint

resolved when the casino paid her claim in full. The complaint was marked as 'resolved' in their system.

Resolved complaint

resolved by rejecting the complaint due to the player's lack of response to the team's requests for clarification and additional information, which had prevented further investigation.

Casino.guru Safety Index 6/10

Casino.guru Safety Index: 6/10. Independent assessment based on T&C analysis, complaint history, estimated revenue, and regulatory standing.

Honest company With Great service

Honest company With Great service. Great company With Great service from a man named "Edoardo"