User Reviews

I had a problem with my account but was…

I had a problem with my account but was…. I had a problem with my account but was resolved with Thai who helped me out

Ive been playing with Videoslots for…6 years.

Ive been playing with Videoslots for…6 years.. Ive been playing with Videoslots for years. I’ve always managed somehow to get great customer service every time i’ve had an issue especially recently. I had to contact them yesterday as my withdrawal limit was decreases everytime. Thai their customer s...

Trying to verify your account when they…

Trying to verify your account when they…. Trying to verify your account when they have your money almost impossible should be prosecuted

Videoslots ; a great place to play

Videoslots ; a great place to play. I would say to any on line slot player ; give this casino a whirl. They have a huge number of slots and the site is very easy to navigate and their search engines are really good. Their RTP is excellent. They offer many methods of depositing and they deal with w...

Fast withdrawals and great games

Fast withdrawals and great games. Really good site for playing slots and other games. I’ve used this site a lot and always had a positive experience. The games run smoothly, there’s a good variety, and I’ve won some decent money along the way. Withdrawals are really quick and easy, which is a big p...

What a shocking site!

What a shocking site!! I’ve sent I duno how many letter of consent forms bank statements etc speak to so many different people by email and everyone says a different answer I just want my funds that I DEOSITED BACK!!

Great site plenty of games

Great site plenty of games

RTP is terrible

RTP is terrible. educate yourself about RTP. it basically means this casino wins 6.5% of your money per bet on average and have terrible rewards. you have been warned EDIT: i see your reply saying i "Lost" but I didn't play to begin with after i saw the RTP. don't assume that

Nice work

Nice work . Erik had much patience by making me understand how something i asked was functioning. Really nice service. Thank you

One of the worst sites I have ever…

One of the worst sites I have ever…. One of the worst sites I have ever played ever. I won money and tried to withdraw it was pending for 2 days ! I message to see what was up and they said it needed manually reviewed I asked how long will it take and they can’t give u a time!! Honestly wouldn’t rec...

Daniel and Leia helped me to recover my…

Daniel and Leia helped me to recover my…. Daniel and Leia helped me to recover my username and password, and I had to provide some more documents for my address. Very good support.

The agent i had was very patitend very…

The agent i had was very patitend very…. The agent i had was very patiend very understanding and very good with me i felt comftable with thai is very good at the job should be manager i reccomend thai as manager really helpfull person and loving

One of the best sites around great…

One of the best sites around great…. One of the best sites around great slots and rewards costumer service is very helpful

Kinda difficult to speak to an agent in…

Kinda difficult to speak to an agent in…. Kinda difficult to speak to an agent in the chat but once I did they were super helpful and quick to respond

Boring.

Boring.. Slow, predictable and frankly quite boring. Not played on the site for years but recently gave it another try. Played the last approx 4 hours on games in the casino with 0 bonuses. Few side bonuses to give 10x etc. I'll stick to crypto casinos. Bonuses actually pay money sometimes and d...

erik helped me to get my freespins so…

erik helped me to get my freespins so…. erik helped me to get my freespins so nice

I can’t play the slot battles and a lot…

I can’t play the slot battles and a lot…. I can’t play the slot battles and a lot of the time when I win free spins on the wheel of jackpots they disappear and I have to go to live chat and spend like 20-30 mins getting them put on a different game

Erik the agent that helped me was… brilliant

Erik the agent that helped me was… brilliant . Erik the agent that helped me was absolutely brilliant, really friendly and dealt with my problems both speedily and effectively

Heather was very helpful at sorting my…

Heather was very helpful at sorting my…. Heather was very helpful at sorting my account verification issue.

Mohamed 5 stars!

Mohamed 5 stars!. Mohamed was very helpful and resolved the issue quickly. He was very polite and made sure he has done everything I had asked

Disgusting!

Disgusting!. So regarding my previous review. Finally after a year of trying to get back into my account, it was successful. The amount of times I was promised my account was re open and to my "shock" it was still closed. Ive spoken to the staff of videoslots and no compensation will be given to me....

The lowest platform.that I have ever…

The lowest platform.that I have ever…. The Worst gambling experience i have ever had online, the level of unfairness is unreal...no words

Fast Support

Fast Support. Helpful and understanding. Erik helped me in a good way

Have a wonderful chat and experience…

Have a wonderful chat and experience…. Have a wonderful chat and experience with support today was pleasant to chat with and sort issue out in a timely manner and the operator by name of maya

Back from a weeks break few wins but…

Back from a weeks break few wins but…. Back from a weeks break few wins but bonuses a no show. Shame its a good game with great graphics just sad that bonuses never.drop in. Have recommenfed this site.to friends as a wide variety of games with very good graphics.