User Reviews

Chatbot

Chatbot . Your employees Are always positive and polite, your chat bot however should go back to school : your Bot, please take a screenshot of your problem, me ok I did it already but how to upload it to you? :BOT our new chat is not able to opload anything! Me hhmmm 🤔🙄😂

100% RECOMMEND

100% RECOMMEND . This is the only site that I know that actually provides fair game play where you DO HAVE THE CHANCE TO WIN! There chat bot can actually provide you with assistance in regards to any Questions. When talking to an actual human, even better. Very understanding and helpful, because of...

(Edoardo) is a friendly worker.

(Edoardo) is a friendly worker. Help fast with my problem could't pay out but it works again. After updated my profile (y)

Good Support Response

Good Support Response. Had a question which was very clearly answered in a timely manner by Edoardo at customer support.

Erik my advisor

Erik my advisor done everything required very swiftly and to a high standard.This is why I use this site as they are customer service is always great.

Edoardo was very helpful and sorted out…

Edoardo was very helpful and sorted out…. Edoardo was very helpful and sorted out everything for me what a wonderful adviser

VS are transparent company.

VS are transparent company. They have lot of options of variety games. In month of may i played slot game Marlin Masters and i was disapointed of result of fairplay.Game. Iv made : 980 spins on variety on denom: 0.60, 0.80 cents, da 1eur, 2 eur, 3 eur and also other denom. And result was: -980 spi...

Nicholas very easy to deal with a nice…

Nicholas very easy to deal with a nice…. Nicholas very easy to deal with a nice dude

Edoardo videoslots

Edoardo videoslots. The agent who was helping me out Edoardo was very efficient and with fast solving issues. He was polite and helpful.

They have taken my money of £20 but…

They have taken my money of £20 but…. They have taken my money of £20 but have said I can't play any games because I have not won anything what the hell is that all about I've tried numerous games and cannot play any of them I want my money back or I will take this further

Erik did a very nice job!

Erik did a very nice job!. Thank u Erik för the friendly service .

Oscar was very helpful

Oscar was very helpful. We got to the problem and hopefully it works in the future

Great assistance

Great assistance! Polite and efficient!

Videoslots is awesome.

Videoslots is awesome.. Customer service is always excellent at Videoslots casino.

Great support

Great support. Edoardo was a great support agent and helped me. Thank you

Erik was awesome

Erik was awesome. Efficient, friendly and happy to help!

Nice casino.

Nice casino. . Erik provided me with the help i needed. Nice. Thank you. Great service. Good Casino with a ton of games.

Activity disturbed by connectivity issues but was resolved quickly by eriK

Activity disturbed by connectivity issues but was resolved quickly by eriK. Had quick, polite and swift response and resolvement by the agent Erik and could go back to enjoying the slots in no time! Thank you Erik!

Videoslots

Videoslots , has been the fairest casino I have many good wins on this site.. instant withdrawals. The help live chat service is always prompt. My recent experience with the live chat and the customer service agent Edoardo, made verifying my payment methods easy, excellent customer service and he wa...

Customer service is brilliant but it’s…

Customer service is brilliant but it’s…. Customer service is brilliant by Adele

Came off this site for a few weeks…

Came off this site for a few weeks…. Came off this site for a few weeks after bad reviews but thought given it another chance...been playing one game for weeks five on a farm...once tractors full it randomly gives bonus..fair enough but I filled it weeks ago and must have put close to £300 in it and...

Since December already played £10 per…

Since December already played £10 per…. Since December already played £10 per day and didn’t see any bonus or make any withdrawals. 3months just for virgin to have some fun with my money! Don’t advice virgin to gamble, they only pay you when they have your money. Very bad.

Why has this site not be taken down 90%…

Why has this site not be taken down 90%…. Why has this site not be taken down 90% bots playing bingo, gambling commission should close down and prosecute.

Done nothing but steal money from you…

Done nothing but steal money from you…. Done nothing but steal money from you stay away!! Gambling is a joke and done it for 5 years and never won nothing but over 2 thousand and that went straight back in. It’s designed that way. Just like the rest. If you’re new to gambling these sites will event...

Full of sh***t customer service…

Full of sh***t customer service…. Full of sh***t customer service unprofessional, RTP doesn’t match the games