User Reviews

Worst

Worst . I have from last night and today all games are inactive. after I spoke to a staff member they were activated and now the same thing is happening again

Spoke to Nichole on chat she was very…

Spoke to Nichole on chat she was very…. Spoke to Nichole on chat she was very professional! Sorted my issue, the slots very good been paid good enjoy the games including roulette! Will be my go to now

I have been trying to withdraw a…

I have been trying to withdraw a…. I have been trying to withdraw a relatively small amount, just over £50. I did use a new bank card to deposit and after 2 withdrawal attempts realised that failed the card I was trying to withdraw to is now obsolete. I uploaded images of my new card to Videoslots...

Thank you Erik for very nice and…

Thank you Erik for very nice and…. Thank you Erik for very nice and professional treatment

Fake Scam RIPOFF Casino

Fake Scam RIPOFF Casino that keeps spamming my phone number they should be made to pay for hressment people phone number and charged 50p per text messages to stop these hressment spamming place

Now I have extra 1k spear a month…

Now I have extra 1k spear a month…. After 2 years of constant losses nearing 20k they closed my account because I went on live chat and started swearing. What a joke site. Really bad site. To be fair the worst. Before depositing money guys. Read about them on UKGC website. You’ll understand why you...

RIGGED SCAM

RIGGED SCAM. Really obviously rigged. Never seen such low RTP. 20x highest payout on bonus rounds. 2k burnt dont make the same mistake. Edit: you can claim whatever you like, I have played on many other websites and never seen anything like this. I don't need any information, your bonus is crooked ...

Best casino that I ever played

Best casino that I ever played. I'm completly shocked to see how low that casino is rated. Despite they don't offer their services in my country anymore that casino was the best casino experience ever. Lighting fast withdrawal, best promos , high variety of games. Highly recommend for anyone who ca...

5 start

5 start The best casino on line for me I really recommend this . Thanks trab video slots

I spoke to Erik on live chat and he was…

I spoke to Erik on live chat and he was…. I spoke to Erik on live chat and he was very helpful and help with my query fast and reliable. Thank you so much

I spoke with Erik from the video slots…

I spoke with Erik from the video slots…. I spoke with Erik from the video slots team and he was straight forward to the point very assuring and overall made my chat with him very easy and quick.

Thai was very helpful thank you

Thai was very helpful thank you

Thai reassured me that I was on the…

Thai reassured me that I was on the…. Thai reassured me that I was on the right track and videoslots have made the process so easy and i've asked for help numerous times. Great company.

Maya was amazing on video slots…

Maya was amazing on video slots…. Maya was amazing on video slots customer service I hope to be able to come back and play on video slots your customer service is amazing and beyond

Kaniwar

Kaniwar was excellent fast efficient friendly and very helpful. Had my issue cleared up in no time at all.

Helpful polite .sorted problem out…

Helpful polite .sorted problem out…. Helpful polite .sorted problem out quickly n effectively

The agents is excellent! Thanks to Mohamed who helped me kindly👌🌹😊

The agents is excellent! Thanks to Mohamed who helped me kindly👌🌹😊. The agents is excellent, they deserves 🌹🌹🌹🌹

100's of spins on Big Bass Vegas Double…

100's of spins on Big Bass Vegas Double…. 100's of spins on Big Bass Vegas Double Down, not one Scatter. Often saw 2 fish, then the last one needed for the feature always lurched out the bottom of the play window. How they can this 'random' is beyond me. Playing on other platforms works way better w...

Didn't receive my free spins from a…

Didn't receive my free spins from a…. Didn't receive my free spins from a jackpot wheel. Spoke to Thai, and he had my free spins added in no time. Quick and no hassle.

Im English sent me a message in a…

Im English sent me a message in a…. Im English sent me a message in a different language very disappointed yet again

The agent was quickly and very helpful

The agent was quickly and very helpful

Thank you to Cezary for great customer…

Thank you to Cezary for great customer…. Thank you to Cezary for great customer service when i thought i had a problem. Everything was explained clearly and instead of directing me where to go on the site he was able to sort out my documentation for me

Was having a problem went online and…

Was having a problem went online and…. Was having a problem went online and spoke with Nicole, she was really helpful and talked me through what I need to do she had time and patience and helped me resolve my problem, thanks Nicole ☺️

After an initial couple of attempts…

After an initial couple of attempts…. After an initial couple of attempts with other live chats which proved frustrating, I finally got Mohamed who was very helpful and finally ensured that I could complete my withdrawal.

One of the best casinos out.

One of the best casinos out.. I have been with Video Slots for many years amongst many other casinos.I love playing here,it has plentiful games I like,but why it is one of my top favorites is because the cash out is instant.I do wish they would add a few bonus promotions for loyal players now and ag...