User Reviews

Clement was very helpful and kind

Clement was very helpful and kind. Also had patience to help me understand what needed to be done. he escalated my account to the proper department that can handle the required documents further.

Seems like scam app

Seems like scam app, pre set combination. Bots. Unable to win. They always fold yoirs good cards, if dont. U will loose anyway. Do not try

worst site ever i lost 15 euro

worst site ever i lost 15 euro

Helpful professional and super nice

Helpful professional and super nice

Great customer service much appreciated…

Great customer service much appreciated…. Great customer service much appreciated thank you

Do not sign up with PokerStars

Do not sign up with PokerStars Signed up thinking the welcome bonus was quite good on the comparison site i used. Signed up got no deposit bonus at all. Got a £5 reward for which I need to make multiple deposits for and earning points to redeem it. I deposited £20 which on other sites would get yo...

Beautyfull

Beautyfull. It is very interesting. And good. I have been here for a long time. Have a good rest.

Full of bots designed to take your…

Full of bots designed to take your…. Full of bots designed to take your money. stick to poker in real life you can have 80% chance to win in the long run against all opponents and still be a losing player. laughable. also the RTP on slots are below 96%.

I was able to ask a question about a…

I was able to ask a question about a…. I was able to ask a question about a promotion and my question did get answered in real time. Conversation was very professional and polite.

The worst online poker i have played

The worst online poker i have played, you are going to lose 90% of the time. I think this site is very rigged!

From 10 years to this date

From 10 years to this date. Since they change ownership..they are absolutely scandalous..it's an open scam..no wo der the traffic id that..they should be investigated. This is a clear scam..plain and simple

This casino sucks big time everytime I…

This casino sucks big time everytime I…. This casino sucks big time everytime I get the black mystery chest my browser or even the app glitches out and I get nothing at all like everything I do on this casino and app just rips me off big time if your going to be a Trademark casino franchise or whate...

Awful

Awful, please avoid! Played mostly the free promotions, then decided to deposit it wasn’t much £20 but when to play the game got message ‘casino games unavailable’ no problem I’ll just withdraw my £20 (I’ve already passed all checks) You can’t withdraw to the bank you’ve just deposited from, gives...

€10 Withheld

€10 Withheld. €10 was stolen from me by PokerStars, possibly €20 based on these reviews. I put in €20, played €10, tried to withdraw €10 at which point they said I need to play it first. I don't know if I entered my username or password incorrectly, but very quickly, I realized my account was frozen...

Advise better platforms available

Advise better platforms available. From my experience, an absolute nightmare and avoid. Issue attempting to withdraw my own funds. Warning when company creates barriers to prevent withdrawal of own funds and extremely poor levels of customer service! Also believe software very questionable, again, s...

Joined years ago never had a problem…

Joined years ago never had a problem…. Joined years ago never had a problem withdrawing funds ie 4000 dollars earlier this year. Anyone who says the games are rigged is just a crap player. If you think some bad beats are unreal try watching some live poker you donkeys.

Account closed after jumping all the identy checks

Account closed after jumping all the identy checks. I thought I'd say my experience with poker Stars. Total shit show. I submitted all the documents they requested, which was literally handing over my identity. They unfroze my account only for it to be permanently shut down a week later with no e...

Has to be the best site am ever played

Has to be the best site am ever played. Its more than fair so best be on you A game when playing. Get yourself on the Hacksaw gaming slots

Holy gosh

Holy gosh, it’s comical how horrific these folks are. So many technical issues backed up by some of the most incompetent customer support folks I’ve spoken in my brief crappy life 😂 Do yourself a favour, if you’re planning on using these guys- drink faeces-laden water instead (probably less painfu...

Why am I waiting hour upon hours to…

Why am I waiting hour upon hours to…. Why am I waiting hour upon hours to wait for you to confirm my details. Everywhere else takes a matter of minutes. Every week my account gets put with the Anti Fraud team regarding a VPN which I am not using. Then submit my details and wait 30 whole hours for ...

most rigged site i have ever played on…

most rigged site i have ever played on…. most rigged site i have ever played on used to be ok not any more haven't had a cash out in months!!! just loose loose loose no matter what

My PokerStars UK account was restricted…

My PokerStars UK account was restricted…. My PokerStars UK account was restricted immediately after I deposited money. I previously had an older account (which I can’t access anymore), so I created a new one in good faith. Instead of helping me verify and resolve this, PokerStars have kept (Saying t...

What a joke of a platform

What a joke of a platform, was taking my deposits for a while until randomly an email came in account for closure as I have been found associated with accounts even tho I fully verified my account ao I could enjoy full experience, AVOID AVOID AVOID just takes money

It's a leggit SCAM

It's a leggit SCAM. After registration they ask deposit. You pay deposit and than they block your account. Asking for verification Wich not possible to do with no access to account. Sending you very suspicious phishing email with request of very sensitive personal information. They just take your m...

Just scam

Just scam, slot never drop bonus and a soon u start winning connections get slot refresh the page and magically start losing append few times