User Reviews
5420 reviews aggregated from multiple sources across 300 casinos
Total Reviews
5420
Avg Rating
2.1
Positive
26%
1409 reviews
Negative
64%
3480 reviews
Neutral
10%
531 reviews
Bet365bet365.com
negative88
Worst customer service I've ever…
Worst customer service I've ever…. Worst customer service I've ever experienced in my entire life from several different agents. Rude and unwilling to honor bonus offers and even honor what was being stated to me, zero compromise. My account had verification issues despite I was providing the infor...
★☆☆☆☆1.00/5withdrawal
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
Had enough of this mob
Had enough of this mob. They were the best. Now? average and they keep changing the layout. Anything to put u off. Bye
★☆☆☆☆1.00/5general
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
Do your research
Do your research. This company limits and closes the accounts very often, despite claiming to be a cool company. Do some research before getting in!
★☆☆☆☆1.00/5general
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
My bet was settled as a loss even tho…
My bet was settled as a loss even tho…. My bet was settled as a loss even tho the rules say it should have been settled as a win, and they couldn’t even be bothered to respond to my email either.
★☆☆☆☆1.00/5games
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
I cannot access my account with money…
I cannot access my account with money…. I cannot access my account with money in it for no reason, and they won't respond to any of my requests on their chat at all. So they appear to have stolen my money, bunch of thieves.
★☆☆☆☆1.00/5support
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
payouts on their casino are absolutely…
payouts on their casino are absolutely…. payouts on their casino are absolutely shocking. Lots of dead spins and small payouts but nothing compared to what they take off you. I have completely self excluded from this company. Avoid at all costs and read all the reviews I wish I had taken them se...
★☆☆☆☆1.00/5withdrawal
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
After a lucky spell on horse racing…
After a lucky spell on horse racing…. After a lucky spell on horse racing (only a couple of £K) they decided to at first reduce my maximum stakes sometimes to as low as £0.05! Then they banned me altogether. Mickey Mouse bookies. When I contacted them for an explanation just got fobbed off. By banni...
★☆☆☆☆1.00/5support
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
Honestly the worst
Honestly the worst, after years of playing on the casino/slots i had 1 decent payout of £80 they're all out for profit and the casino collects their losses from bets. I have now closed my account and will give up gambling as most of them are the same
★☆☆☆☆1.00/5withdrawal
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
This app has,been on the slide for the…
This app has,been on the slide for the…. This app has,been on the slide for the last year .The latest con is dropping the experts view talking about the horses etc now it's just a horse list with no help information..
★☆☆☆☆1.00/5general
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
Since they start hiring gamblers we…
Since they start hiring gamblers we…. Since they start hiring gamblers we have no chance to winning. All this guys working there have know winning time and we loading to them for they winning. This site is shocking. I understand not everyone or allways you gone win but over 3 weeks and slots don’t g...
★☆☆☆☆1.00/5games
via Trustpilot18 Feb 2026
Bet365bet365.com
neutral88
Still responsible for myself where's the restrictions
Still responsible for myself where's the restrictions?. Could not believe these sites still expect serious gamblers to set there own limits,,I could av lost everything if not for my own restraint,!it's a joke 🤔 😕
★★★☆☆3.00/5general
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
greedy and shady company in my opinion
greedy and shady company in my opinion, do not recommend
★☆☆☆☆1.00/5general
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
Absolute joke
Absolute joke!!! I bet the 2 winning fighters. Doubles.. they won... They have an option there for fight spread 3.5... meaning in 3 rounds fight even if your fighter wins 3 rounds he won't score enough points for you to win on the bet! Why is that even an option! Why is it first on the left. Because...
★☆☆☆☆1.00/5games
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
Had my bet settled as lost when it won
Had my bet settled as lost when it won. Had my bet settled as won. They then changed their mind and settled it as a loss after full time and told me that their stats don't matter and they're just a guide instead so they wouldn't give me my money. Went to SkyBet instead and won 6 grand in the first w...
★☆☆☆☆1.00/5games
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
Would be 0 stars if possible
Would be 0 stars if possible, casino is 100% a fix no doubt about it, spent my deposit limit every day for a whole week, 7 days of deposit limit and I did not get 1 single bonus, no exaggeration there either, not a single 3x scatter symbol, 95% RTP laughable.
★☆☆☆☆1.00/5withdrawal
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
They kicked me out off blackjack mid…
They kicked me out off blackjack mid…. They kicked me out off blackjack mid f,ing game when i placed a big get then calling me up saying they closed my account, tossers. Anyways ill call up customer services tomorrow. I better get my money back from that bet
★☆☆☆☆1.00/5withdrawal
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
High level scamming
High level scamming, I’m carrier gambler I sports bet daily, lost so many bets where soon as I lock in odds and hit submit app will change your odds to their favor and I frequently lose, then they have a H2GG league they feature games from. Odds are inflated and the league points shave to throw your...
★☆☆☆☆1.00/5games
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
Stay away
Stay away. The 365 support team over the last 48 hrs have now made it clear to me that my years of playing on the site mean nothing to 365.
My reason and explanation, I’ve used the same 3 deposit methods for 15 years all linked to the same bank account. I made a deposit in a way that was not used ...
★☆☆☆☆1.00/5withdrawal
via Trustpilot18 Feb 2026
Bet365bet365.com
positive88
Won a large jackpot and was worried…
Won a large jackpot and was worried…. Won a large jackpot and was worried when I read some of the reviews here about getting paid out. Everything went smoothly and couldn't fault customer service definitely deserve a 5 star rating
★★★★★5.00/5support
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
Better burn u money at least u won't…
Better burn u money at least u won't…. Better burn u money at least u won't waist the battery on u phone. £80 and nothing. rubbish
★☆☆☆☆1.00/5general
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
I withdrew money from my bet365 account…
I withdrew money from my bet365 account…. I withdrew money from my bet365 account into a new account with a company called Pockit. Once my money was in my Pockit account Pockit froze my account then closed it. I received an email from Pockit saying they returned the money to bet 365 and now bet365...
★☆☆☆☆1.00/5withdrawal
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
Joined bet365 today and aleady have…
Joined bet365 today and aleady have…. Joined bet365 today and aleady have closed the account down. Midway threw games they log you out saying there's a connection error and then when you go back all the money you've played is gone. Seems like a scam to me and would advice everyone to stay away. I wi...
★☆☆☆☆1.00/5games
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
Banned & spoken to like a child
Banned & spoken to like a child..
Bet 365 wants customers to win a few quid or lose a few quid.
Win big they ask questions & want docs.
Have a bad loss or 2 and they will treat you like a criminal…
★☆☆☆☆1.00/5games
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
Payouts non existent
Payouts non existent. So bad avoid
★☆☆☆☆1.00/5withdrawal
via Trustpilot18 Feb 2026
Bet365bet365.com
negative88
customer service is horrible
customer service is horrible. Do not use!!
★☆☆☆☆1.00/5support
via Trustpilot18 Feb 2026
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Intelligence
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