User Reviews

Stay clear of anything bally owns they…

Stay clear of anything bally owns they…. Stay clear of anything bally owns they give you a few little wins to start and nothing but empty spins and low paying bonuses 2 weeks I had an account for and now it's closed and I'm-£100 in my pocket 1.3☆ speaks for it

Just beyond robbery is this app

Just beyond robbery is this app I deposit a lot on casino apps And I withdraw a lot more I’ve deposited atleast £500 over the space of a month and it’s done nothing but violate me Pure empty game play Absolute shocking mate They’re definitely virgins

Blackmailing me to stop me from withdrawing

Blackmailing me to stop me from withdrawing . Deposited £10 and got it up to around £45 before I withdrew it. After I withdrew I tried going back on to check on my withdrawal and they'd closed my account and told me they won't give me my money unless I send them all of my personal details including ...

Genuinely a shit app/site. Avoid it

Genuinely a shit app/site. Avoid it. I deposited hundreds of ££ and had no bonuses, not wins no nothing back. I’m a new customer so I was expecting something good to come out of it, I put hundreds on 1 single slot and didn’t get a single win back. I’d honestly avoid this site/app as it’s seriously n...

Been a member for over 10 years use to…

Been a member for over 10 years use to…. Been a member for over 10 years use to be very good site, recently I have realised there RTP have changed on a lot of bit time games like extra chilli megaways use to be over 96% now 94%. Same with who wants to be a millionaire megaways use to be 96% now 94%....

Biggest bullshit of a scam site out…

Biggest bullshit of a scam site out…. Biggest bullshit of a scam site out there! Honestly do not waste your time playing any of there games, you'll spend spend spend and get jack all in return! Avoid it like the plague it's 1 of the worst sites I've ever played, spent a good £200 in the past week or...

Deposited hundreds and they withheld my…

Deposited hundreds and they withheld my…. Deposited hundreds and they withheld my winnings from me, refusing to let me withdraw without any explanation. Avoid like the plague.

AVOID

AVOID . Its juile Wylie I had 2 £500 & 1 £1000 withdrawals they asked for a bank statement which i give them they then closed my account permanently and have not given mt withdrawals im taken this to the gambling ombudsmen and ibas

I was on Virgin Games about 3 or 4…

I was on Virgin Games about 3 or 4…. I was on Virgin Games about 3 or 4 years ago and deleted the app along with a few others and packed in online gambling and today 7th August 2025 I received an email from them telling me I had a £150 bonus payment? Was about to delete the email but thought I might...

very poor new customer and after taking…

very poor new customer and after taking…. very poor new customer and after taking my money they have now closed my account i emailed them to ask why they told me to go to live chat live chat said i need to phone them disgraceful how about giving me some of my lost money back!

WORST EXPERICNE

WORST EXPERICNE, I withdrew my money and there’s always a bank transfer option, it wasn’t there and I withdrew and my money will take days to come now. I spoke to the live chat and spoke to someone called SAM, I asked him where’s the bank transfer option and he didn’t answer me…. I wasn’t rude or an...

Personally would recommend other casinos

Personally would recommend other casinos. For some reason they cannot remove offers from your account when used like other casinos do, and they also do not show any tracking for claimed rewards if free spins, this resulted in me depositing more than once believing the offer showing was a new one ye...

Technical issues within games DON'T play

Technical issues within games DON'T play. Absolutely waste of your time & money. Reported a game due to over spinning, the game wouldn't stop spinning had to click out and go to the lobby for the game to close , went back into the game and it was still spinning. Also in game playing the message al...

I have been a member of this site for…

I have been a member of this site for…. I have been a member of this site for well over 5 years, my play style is as follows, deposit £40 and spin at £1 per spin. this month I have paid in hundreds of pounds and its only the 10th of the month, there is a box bonanza promo active and i noticed i was ...

Had a few small wins upped stake no…

Had a few small wins upped stake no…. Had a few small wins upped stake no wins at all bonuses a no show. Don't even look for the jackpots they drop in but.you never get the lightning.to.collect them Normally a.good site with good variety of games but almost impossible.to build up enough to withdraw...

Scam company

Scam company, they withhold winnings and ask for ID then close your account with no reason. Do not use this site unless you want to lose money

I wouldn't go anywhere near this…

I wouldn't go anywhere near this…. I wouldn't go anywhere near this company. They lure you in with their offers, then they shut my account and won't give me my money back unless I send them all sorts of stuff. Like photographic ID (such as a passport or driving licence) in the form of a selfie, show...

Constant Site crashes Shocking Bonus wins

Constant Site crashes Shocking Bonus wins. Would be in the middle of a game having maybe played for 20 mins or so on the same game spent £40+ only to be kicked out apparently for inactivity even although I'm in the middle of a game happened at least 3 times in less than a couple of hours it can be ...

Same slot RTP is different than other sites

Same slot RTP is different than other sites. wish I could give 0 stars, only gave it 1 star because of quick withdrawal and deposit. I played same slot game as other website, virgin games seems to have lower RTP in 1000 spins than other sites. I have only gotten 2 bonus game with payout of no more t...

No help for addictions

No help for addictions. This happened around 3-4 years ago, depositing more and more money each day, but no help on the self exclusion front. They should of taken a look and thought "hmm, depositing alot more than usual" but nothing! scum bags

The site has become an absolute joke so…

The site has become an absolute joke so…. The site has become an absolute joke so half a dozen players mainly bots will win all day everyday on bingo, should anyone raise this the bot will appear in chat as the Host disappears obvious it is the host. One host admitted buying max tickets by accdent w...

I recently wrote a review saying that…

I recently wrote a review saying that…. I recently wrote a review saying that virgin wasn't a reputable company but that's not true I was just upset as the woman called me a liar I've won a great number of times and was reward 10 free spins instead of 5 would highly recommend.

Won £250 and they refused to pay me out. SCAMMERS

Won £250 and they refused to pay me out. SCAMMERS. I deposited £20 off my friends Apple Pay on my Virgin games account because my phone was broken and won £250, when I withdrew the money they’ve not paid me out and closed my account. I told the live chat team the situation and they’re telling me you...

Not for the slots are to much…

Not for the slots are to much…. Not for me the slots are to much controlled and the daily prize picks are a waste of time been doing them for months now and thay will only let you get 5 free spins and you don't win on them

I had 55p on my account played a 10p…

I had 55p on my account played a 10p…. I had 55p on my account played a 10p game and was only allowed to spin 3times when ot said I had no money left 3spins at 10p per spin is 30p so I feel robbed and dont trust putting anymore money when it just sucks all the money without a win to withdraw and I'...